Verizon dials up Microsoft Teams for new voice service - Mobile World Live

Verizon dials up Microsoft Teams for new voice service

16 MAR 2022

Verizon Business detailed plans to launch Verizon Mobile for Microsoft Teams, to allow its wireless subscribers to make and receive phone calls on the collaboration app.

The new service gives users the option of placing outbound calls through the Teams desktop app, an integrated IP phone, or directly through their smartphones. The service moves calls between networks and endpoints, including calls from a mobile network to VoIP data. It also includes Teams’ video conferencing and screen sharing features.

The service, which will be available in the US, provides a single mobile phone number for businesses that can be managed by IT staff. Customers are able to pull active calls on their smartphones into the Teams app to get the full functionality of the Teams platform, Verizon senior product `manager Derek Peabody explained.

Peabody stated the service works by connecting Verizon’s dedicated session border controllers (SBCs) to specific Microsoft Azure SBCs

Verizon Mobile for Microsoft Teams will be available this later year.

The new service was part of a tranche of hybrid work updates Microsoft announced today 16 March, which also included its Outlook and PowerPoint offerings.



Mike Robuck

Mike Robuck is the U.S. Editor at Mobile World Live. He joined the Mobile World Live staff in February of 2022. Prior to joining GSMA, he was editor of FierceTelecom and of Light Reading’s Telco Transformation microsite. He has a...

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