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M-payments and m-banking are now spreading fast across the world, in developed and developing countries. The use of mobile phones for mobile Financial Services (m-FS) is relatively new and, as a consequence, the knowledge of the risks and the risk experience of providers is still limited. However, the rapid take-up and potential scale of new offerings has led to increased interest from mobile Financial Services Providers (mFSP), both banks and non-banks, and from government regulators in understanding and managing any unique, additional risks.

The report should be of interest to:

  • mobile Financial Service Providers, whether banks, MNOs or non-banks, who are considering introducing m-FS, and
  • financial regulators who are increasingly interested in the risks of m-banking and the extent to which providers are understanding and managing these risks.