Jio targets customer service boost with AI bot

Reliance Jio moved to overhaul its customer service operations, patenting an AI-based bot it expects …

Blog: What will be trending at MWC19 Los Angeles?

Once again, 5G will be top of mind for attendees at MWC19 Los Angeles this …

Microsoft injects $1B into OpenAI

Microsoft announced a $1 billion investment in OpenAI, a specialist nonprofit organisation, as the tech …

AI flagged as double-edged security sword

LIVE FROM MOBILE 360 SECURITY FOR 5G, THE HAGUE: Experts lined up to explain why …

Huawei issues security, ethics challenge

LIVE FROM MOBILE 360 SECURITY FOR 5G, THE HAGUE: Huawei ducked the obvious elephant in …

Machine learning teaches telcos customer retention tricks

PARTNER CONTENT: Rahul Subramaniam, head of ZephyrTel’s Innovation Hub in Dubai, tipped predictive analytics as …

Qualcomm boosts AI, gaming in mid-tier chips

Qualcomm debuted three new chips in its Snapdragon 600 and 700 series designed to bring …

Intelligence Brief: China pushing for AI dominance

At the GSMA’s China Week this year, stakeholders from the technology, media and telecommunications industry …

Sparrho puts AI into action with content aggregation

INTERVIEW: Vivian Chan, founder and CEO of scientific publication aggregator Sparrho (pictured), highlighted the abilities …

Mobile Mix: Back of the net

This week Kavit is at Wembley Stadium in London as AI-specialist Microteam and England football …