The nature of payments is changing. Digital wallets that pay with a contactless tap or QR code scan are replacing cash. Transactions are becoming digital, making life easier for today’s consumers.

New developments are exciting, but they are also disruptive. However, forward-looking incumbent companies can make big gains in this new market environment. If the future consists of networks of machines processing payments autonomously, this is a huge opportunity for the service providers that support these networks.

Payment providers must consider implementing connectivity from the get-go – not as a mere add-on after they have considered other elements of a new payment service. Connectivity by design is an approach that allows the network to be future-proof against unpredictable factors.

This paper explores the concept of connectivity by design and describes what payment providers must do to ensure their services are reliable, user-friendly, manageable and secure.

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