Today, more than half of Communications Service Providers (CSPs) globally get 90% of their revenue from B2C. The future, though, looks quite different. In the next five to 10 years, over 75% of CSPs expect more than half of their revenue to come from the enterprise sector. Within these dynamic ecosystems, CSPs, their partners and their customers collaborate with each other. However, for CSPs, it’s critical to improve how they deliver multi-sided experiences that drive the most value to the collaboration.
This session will delve into the areas that will make or break success in the enterprise market—agility, focusing on business outcomes, embracing dynamic ecosystems and experiences, and trust.