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Boosting the Business Case for Agents

This is the second piece in the five-part series launching CGAP’s Agent Management Toolkit. The …

Boosting the Business Case for Agents

This is the second piece in the five-part series launching CGAP’s Agent Management Toolkit. The …

CGAP Releases Agent Management Toolkit

Branchless banking is in a state of creative chaos. The impressive growth of a few pioneers like M-PESA in Kenya has demonstrated the potential, yet most providers are still pushing to achieve success in their own market. Fewer than 10% of branchless banking services launched in emerging markets in the past 3 years have acquired […]Read more: http://feedproxy.google.com/~r/cgaptechnology/~3/prex6XWmG1Y/

CGAP Releases Agent Management Toolkit

Branchless banking is in a state of creative chaos. The impressive growth of a few pioneers like M-PESA in Kenya has demonstrated the potential, yet most providers are still pushing to achieve success in their own market. Fewer than 10% of branchless banking services launched in emerging markets in the past 3 years have acquired […]Read more: http://feedproxy.google.com/~r/cgaptechnology/~3/prex6XWmG1Y/

Agent fraud and how to circumvent it

As is the case with most things that run on money, criminal elements will always be drawn to it. The more successful and visible a phenomena is, the more these elements will figure out how to corrupt it. The best way to fight fraud is to talk about it – to put it in the open and to discuss it.A recent case of fraud involving mPesa agents (read here), caught my eye. This fraud was committed almost a year ago and I am sure suitable measures have already been taken to counter it, but it is still in

Pictorial Feedback from Mobile payment agent training LAGOS

Below are some pictures from the mobile payment agent training class on NOV 2nd at …

Ecobank becomes M-Pesa Super Agent

Safaricom has added Ecobank into its stable of M-Pesa Super Agents from where ordinary dealers …

Peter Lyons on Mobile Money Profitability

Peter Lyons on Mobile Money Profitability from Simon Rockman on Vimeo.

Western Union Tops 20,000 Agent Locations in Africa as Rapid Network Expansion Continues

Western Union first launched its services in Africa 15 years ago in Ghana. Within the first year, the company extended its services to reach 10 countries. Since the second quarter of 2009, Western Union has expanded its Agent network from 15,000 to 20,000 locations in 49 African nations.Western Union has grown its network in Africa by expanding relationships with existing Agents, extending Pan-African group-level agreements and introducing innovative, reliable services that meet the needs of con

Mobile Payment Agent recruitment and training Lagos

Central Bank of Nigeria will be licensing firms in the next few weeks to provide mobile payments in Nigeria for an addressable of 140 million people where only 22 million are banked with more than 70 million mobile subscribers. Mobile payment license will cover mobile Banking, payments, savings, person to person payments, remittances and other mobile [[…]]Read more: http://mobilemoneyafrica.com/archives/2167