Telstra breaches financial hardship rules
Australia’s telecoms regulator ordered Telstra to comply with consumer protection rules after an investigation found …
Australia tightens rules on SMS scams
Australia’s telecoms regulator introduced rules requiring mobile operators to identify, trace and block SMS scams, …
ACMA issues first scam call warning
Australia’s telecoms authority issued its first warning for breaching the country’s code for curbing scam …
Digital platform group DIGI reviews Australian code
The Digital Industry Group (DIGI) launched a review of Australia’s voluntary misinformation code a year …
ACMA pushes for improved care for vulnerable users
The Australian Communications and Media Authority (ACMA) introduced rules requiring telecoms operators to more effectively …
Telstra fined for overcharging users
Telstra was penalised for overcharging its customers, after a second investigation by Australia’s communications watchdog …
Australia beefs up operator ID checks
The Australian Communications and Media Authority (ACMA) introduced rules requiring mobile operators to take stronger …
Australia to grant media watchdog wider powers
Australia prepared to hand the country’s media watchdog additional authority to monitor and combat harmful …
Australia agencies form digital regulatory body
Four government agencies in Australia established a regulatory body to collaborate on information sharing to …
Australia operator complaints fall
Operators in Australia received fewer customer complaints in the year to end-June, but the average …
