Lyca Group unveiled plans to reorganise some of its business units and streamline various operations in what it positioned as an attempt to cut costs and achieve growth in a challenging global market.
The company, which owns various MVNOs across the globe and an operator in Uganda, intends to increase use of digital technology, consolidate internal functions and automate various processes.
Lyca explained the moves followed a comprehensive review of its business in response to “intensifying competition and rising costs across the telecom sector”. It intends to invest some of the cash saved into market expansion activity.
Among the changes, it will use global business service centres to support operations with hubs in territories deemed to have strategic importance. Country-specific operations would become “leaner, sales-focused organisations”, it added.
The group expects to achieve “significant operational efficiencies,” up the speed to market for new services and improve customer experience.
Lyca noted its focus moving forward is to grow MVNO operations and, in Africa, invest in new MNO opportunities. It plans to announce expansion into new countries “as soon as” the current quarter, alongside launching new digital brands in the US and Spain.
Deputy chair Premananthan Sivasamy said the “strategic reorganisation is a bold step forward”.
“This paradigm change not only enhances our efficiency but also strengthens our ability to adapt to a rapidly changing industry, ultimately benefiting our customers, partners, and employees globally.”
Lyca is currently conducting a consultation with employees impacted by the changes.
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