13 February 2025 | 16:00 GMT
The #1 goal for communications providers is improving operational efficiency. While many have been investing in AI to do this, rapid innovation in generative and autonomous AI have created more opportunities to change the way sales and service teams operate.
What’s so different about this new wave of AI? It provides the digital labor communications providers need to grow their business without growing costs.
Join Salesforce in this webinar to learn how:
- Agentic AI is changing the AI game
- Autonomous agents can drive revenue and reduce churn
- KPN has transformed their customer service organization with AI