PayPal overhauls mobile app - Mobile World Live

PayPal overhauls mobile app

18 FEB 2016

PayPal’s app underwent a major redesign intended to simplify its most popular feature, P2P payments, among other updates.

“You’ve shown us sending and requesting money from your friends and family is the most popular feature in the app. In fact, over the last two years, we have seen over 100 per cent growth in the number of peer-to-peer transactions happening in the app,” said Joanna Lambert, VP global consumer product & engineering, in a blog.

In response the firm is trying to make it easier for users to move and manage their money through a new personalised hub, which shows the people with whom they most often exchange money.

The new hub also lets users add new people directly from their contact book.

The firm also introduced a new home screen and activity hub, and freshened in-store features such as order ahead and making use of payment codes.

Many of the features in the redesigned app were customer-driven, said Lambert.

These include fine-tuning Android fingerprint authentication across a variety of device; separating account activity by pending and completed transactions; and letting users add credit cards issued from other countries.

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Richard Handford

Richard is the editor of Mobile World Live’s money channel and a contributor to the daily news service. He is an experienced technology and business journalist who previously worked as a freelancer for many publications over the last decade including...

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