This new feature video from Mobile Money Live reveals the central role of regulation in dictating how mobile money services develop. A range of interviewees, including Jojo Malolos (pictured), Group Head Financial Services, Smart Communications, say whether they think regulation is heading in the right direction. They give a view on how regulators are performing various balancing acts. The central tension is between fostering growth and financial inclusion via mobile money services against the desire for consumer protection.  Interviewees discuss where they think regulators have come down in the balance between light touch and a more regulated environment.

Executives in the video also reflect on how regulation varies between the developed and developing worlds and how telecoms operators fare under scrutiny relative to banks who also active in the mobile money market. Interviewees in this video come from Smart Communications, YellowPepper, Orange, Obopay, Roshan, Sybase 365 and the University of California. View the feature video here.