As regulators confront the challenges of regulating branchless banking, protecting the consumer is often their primary concern. And for good reason. Branchless banking is a new service targeting the least sophisticated customers and introducing new actors such as mobile network operators and retail agents into a sector formerly reserved for well capitalized and regulated commercial banks. As a result, there can be an understandable tendency to err on the side of caution.

But compliance with regulations comes at a cost – and that cost is ultimately passed on to the consumer…

Read more: http://mmublog.org/global/the-consumer-protections-built-into-branchless-banking/