This paper aims to help mobile industry develop a strategy around the architecture that is needed to deliver on Mobile Health strategies, including the extent to which existing infrastructure can be leveraged, which net new capabilities need to be created, considerations for integration into other systems from other partners and stakeholders. Rather than aiming to design a common technical architecture that supports all possible products and services, we list out all the different types of technical questions that would need to be considered before developing an architecture. Different mobile players will then be able to assess, depending on their own in-country technical assets and business strategy, which capabilities to develop in-house and which to partner/outsource.

This paper constitutes the first part of a larger Mobile Health Technology and Architecture workstream within the GSMA’s Mobile Health Market Entry Toolkit (MET), which is being developed to provide a framework for investigating the considerations that the mobile industry needs to evaluate upon entry into the Mobile Health market.