For a mobile money service to scale and achieve profitability, it’s critical to have well designed customer tariff and agent commission models. This is a topic we’ve written about extensively already: Neil Davidson and I shared some insights on how MNOs can best incentivise agents in the “How to Incentivise a Network of Mobile Money Agents” section of our recent agent network handbook; in August I wrote a blog post detailing four common pitfalls that MNOs should avoid when designing their agent commission models; and any reader who’s used the GSMA Financial Model will know that pricing and commissions are one of the most sensitive variables at play.

Read more: http://mmublog.org/global/how-can-mnos-ensure-their-tariff-and-commission-models-are-well-designed-2/