When most people hear the phrase “to turn a profit, we need to manage our costs”, they usually take it to mean “to turn a profit, we need to reduce our costs”. But when it comes to mobile money, practitioners have found that some costs can be done away with more easily than others. So the trick, then, is to understand which are strategic (and must be protected), and which are discretionary (and can be curtailed).

Read more: http://mmublog.org/global/how-can-an-mno-manage-costs-to-achieve-profitability/