T-Mobile claims US emergency service data first - Mobile World Live

T-Mobile claims US emergency service data first

01 AUG 2022

T-Mobile US claimed to be the first mobile operator in the nation to automatically prioritise data traffic for emergency services enrolled in a government initiative initially designed to put voice calls first.

The operator stated prioritising data traffic is an element of its Connecting Heroes programme launched in 2020, which included a streamlined eligibility process for the Wireless Priority Service (WPS), a voluntary government initiative which allows operators to give precedence to calls from emergency services.

T-Mobile collaborated with the US Department of Homeland Security’s Cybersecurity and Infrastructure Security Agency (CISA) to offer national, state and local emergency services top priority on its network for free.

The service works across smartphones, hotspots and tablets, and T-Mobile pledged to maintain a minimum performance of 512Kb/s for applications in the event of a congested network or limited connectivity.

T-Mobile explained it would commit network resources to emergency services and related agencies in areas of natural disasters or low coverage.

Rivals Verizon and AT&T also provide dedicated emergency services networks.



Mike Robuck

Mike Robuck is the U.S. Editor at Mobile World Live. He joined the Mobile World Live staff in February of 2022. Prior to joining GSMA, he was editor of FierceTelecom and of Light Reading’s Telco Transformation microsite. He has a...

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