Deutsche Telekom lost a legal battle over its zero-rated mobile video offering, StreamOn, as a court ruled the service violated EU rules on roaming and net neutrality.
An appeals court in the city of Muenster pointed to the fact that the zero-rated video streaming offer was only available to viewers when they were in Germany, going against the EU’s “roam like at home” rules.
In addition, the court found download speeds were throttled under cheaper tariffs on the service, violating the EU’s principles on net neutrality.
Regulator Bundesnetzagentur imposed restrictions on the service in December 2017, following an investigation, and the operator launched a legal battle shortly after.
A lower court in the country had already ruled in favour of the restrictions imposed by the German regulator, which led to Deutsche Telekom escalating the case to the appeals court.
Deutsche Telekom hoped to follow the success of its T-Mobile US unit, which gained traction with a similar zero-rated offer as part of its Uncarrier strategy.
StreamOn currently has around 2 million users. The German operator said following the court decision it would examine legal options and continue offering the service for the moment, without increasing prices.
A representative said Deutsche Telekom expects the regulator to “allow an appropriate amount of time to make the necessary adjustments,” and the operator remains convinced “StreamOn is a legal product”.Subscribe to our daily newsletter Back