Operators will see $20B in revenue from OTT voice services – study

Operators will see $20B in revenue from OTT voice services – study

28 JAN 2014

Mobile operators are set to generate revenues of nearly $20 billion by 2018 through Over-The-Top (OTT)-based voice services, according to a new study by Juniper Research.

This revenue stream will come from new service propositions created by operators as well as partnerships with standalone OTT players.

A growing number of operators have already made alliances with OTT players, for instance China Unicom joined forces last year with Tencent and its popular WeChat messaging app.

OTT providers have built up impressive customer bases but have a problem in monetising their millions of mobile VoIP users, which is what operators can offer though their billing relationship with users and established quality of service (QoS).

The study also touches on some intriguing new propositions that could generate revenue in the future, including the ability to port a single number across multiple devices.

Separately, the study forecasts that VoLTE services will prove popular among operators because of increased network efficiency rather than any future revenues.


Richard Handford

Richard is the editor of Mobile World Live’s money channel and a contributor to the daily news service. He is an experienced technology and business journalist who previously worked as a freelancer for many publications over the last decade including...

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