Apple pays high price for iPhone slowdown - Mobile World Live

Apple pays high price for iPhone slowdown

07 FEB 2020

Apple agreed to pay a fine of €25 million to French competition authorities, after an investigation concluded the company failed to inform iPhone users iOS updates could result in a slowdown in performance.

France’s Directorate General for Competition Policy, Consumer Affairs and Fraud Control (DGCCRF) announced its probe, initiated in January 2018, found Apple hadn’t informed iPhone owners updates to iOS 10.2.1 and 11.2 versions were “likely to slow down the operation of their device”.

The authority stated these updates included a dynamic power management move, which could impact the functioning of iPhone 6, SE and 7 models, especially in devices with older batteries.

In many cases, users needed to buy a new battery or phone, as they were unable to downgrade to a previous version of their device’s operating system, DGCCRF said.

It also argued the lack of information provided to customers represented a “misleading commercial practice by omission”.

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Yanitsa Boyadzhieva

Yanitsa joins Mobile World Live as a Reporter based in London. She has more than 5 years’ experience at various media outlets in her home country Bulgaria. She started her career as a political reporter, followed by taking editor roles...

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