Malaysia operators fined for SIM registration violations - Mobile World Live

Malaysia operators fined for SIM registration violations

06 OCT 2020

Malaysia’s telecoms regulator fined six mobile operators a total of MYR700,000 ($168,500) for failing to verify the identity of new prepaid subscribers in 2019.

The Malaysian Communications and Multimedia Commission (MCMC) said U Mobile was hit with the largest penalty of MYR250,000, while Celcom Axiata and Tune Talk each was fined MYR150,000. Maxis must pay MYR100,000 for the SIM card registration errors, YTL Communications MYR40,000 and Tone Plus MYR10,000.

In a statement, the commission said the action reflects its “firmness and commitment” in ensuring the interests of users are always protected as well as ensuring the prepaid SIM card registration process complies with its guidelines.

The MCMC reminded operators it will take stern action against those failing to comply, adding they must use an automated platform that is encrypted and secure when registering new subscribers. A customer is limited to owning five SIM cards.



Joseph Waring

Joseph Waring joins Mobile World Live as the Asia editor for its new Asia channel. Before joining the GSMA, Joseph was group editor for Telecom Asia for more than ten years. In addition to writing features, news and blogs, he...

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