PayPal drops Amazon, BlackBerry and Windows Phone platforms - Mobile World Live

PayPal drops Amazon, BlackBerry and Windows Phone platforms

26 MAY 2016

PayPal’s app will no longer support Amazon Fire, BlackBerry and Windows Phone devices after 30 June, reflecting their diminished status.

The news was included in a blog by Joanna Lambert, the payment giant’s VP of global consumer product & engineering, in which she laid out the timetable for Android and iOS users to upgrade to version 6.0 of the app.

The latest version supports Android devices running OS 4.03 or higher, as well as Apple devices running iOS 8.1 or higher and iPhone 4S or higher, iPad 2 or higher, and iPod Touch 5th generation or higher.

But for PayPal users of less favoured OS’ the news is bleak, although Windows Phone users can still access the payments service through a mobile web connection on Internet Explorer and Microsoft Edge browsers. And Outlook users can use the PayPal add-in to send money directly from their inbox.

Likewise Amazon Fire and BlackBerry can still log into PayPal on these phones via a mobile web connection. And Blackberry users can also use the BBM app to send peer-to-peer payments via PayPal.

PayPal’s decision reflects the relatively insignificant market shares held by the three OS’, rather than any lack of ambition from the payments firm which is in an expansionary mode. In addition to revamping its app, which was announced earlier this year, it is eager to have more points of presence, for instance at the point of sale as well as for in-app purchases.

In her blog, Lambert described it as “a difficult decision” to no longer support the PayPal app on the three mobile platforms, although she added: “we believe it’s the right thing to ensure we are investing our resources in creating the very best experiences for our customers.”

Author

Richard Handford

Richard is the editor of Mobile World Live’s money channel and a contributor to the daily news service. He is an experienced technology and business journalist who previously worked as a freelancer for many publications over the last decade including...

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